介绍
Saab UK is part of Scandinavia’s largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, 航空, 空间, 公民安全保障人民和社会的安全. 我们在英国的业务一直在快速增长, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 500 people across eight sites in the UK, and our specialisations include software engineering, 水下机器人, 雷达, AI, 武装部队训练.
作为全球实体Saab AB的一部分, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 22,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, 预见明天的威胁. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia.
Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, 为未来的发展铺平道路. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace.
角色的目的
支持工程师s provide technical support to customers, 项目和开发团队, 安装, commissioning and maintaining SAFE and related integrated systems and services. They will have comprehensive knowledge of the SAFE operating environment, configuration and functionality as well as deep expertise in system components and integrations.
主要职责
- 安装, maintain and support operating environment for customers and project deliveries, including hardware and server build and configuration, application and system installation and commissioning, 故障排除和修补.
- 支持 maintenance of internal and hosted development environments.
- Provide 2nd and 3rd line support to customers as part of service operations team
- Testing and documentation of installations and changes
- Advising project teams and customers for technical matters relating to infrastructure and environments.
经验/资格
基本要求
- Demonstrable knowledge and experience in 3 or more of the following: Microsoft Windows Server; Microsoft SQL Server; Virtualisation (HyperV, VMWare); Networking (Load balancing, 防火墙, TCP/IP); Linux; Telephony/UC (SIP, 澳洲牧牛犬, VOIP); Active Directory (ADFS, 域管理, 用户/组, 政策, 证书等.), Hardware installation and maintenance; Cloud (e.g. Azure、AWS、SaaS部署等).
- 良好的ITIL知识和经验
- Experience of managing high availability environments and systems or with similar critical infrastructure delivery experience.
- 优秀的书面和口头沟通能力.
理想的，但不是必要的
- Familiarity with Agile methodologies, tools and ways of working.
- Project Management experience and/or certification (Agile PM, PRINCE2, PMI or other)
- Experience of delivering and supporting IT services to support software development.
- 相关技术认证.
- ITIL Foundation certificate or higher equivalent qualification
- 具有质量管理体系的工作知识, Continuous Improvement tools and frameworks such as Lean, 六西格玛, ISO9001
配置文件
This position would suit someone from an IT infrastructure or service delivery background, with experience working in critical delivery environments or where 99.需要999%的可用性(e).g., emergency control rooms, manufacturing, safety critical applications). 注重细节, good work and time organisation and a high quality ethic are essential characteristics to be successful in this role